Key Reforms





I. Organisational Structure
Establishment of new entities and improved recruitment process
a. New entities has been created to better serve business communities and promote trade (9 new departments and 2 Directorate Generals). These include:
b. General Directorate of Trade Promotion: Consist of four departments including Department of Trade Fair and Exhibition, Department of Trade Policy, Department Market Affair, Trade Representative (abroad)
c. General Directorate of Trade Support Services: Consist of three departments including Department of Business Registration, Department of Intellectual Property Rights, Department of Import-Export
d. General Directorate of International Trade: Consist of two departments including Department of America, Department of Europe, Africa, and Middle East
e. General Directorate of Domestic Trade: Consist of two departments including Department of Private Sector Development, and Trade Training and Research Institute
f. Consolidated the Generalized System of Preference (GSP) department into a new Department of Import and Export Services to better serve the private sector
g. A merit-base recruitment process was used for the first time to select the heads of department.
Completed ( 9 new departments and 2 Directorate Generals established; new recruitment process was used)
MoC's website, 11 February 2015

Presentation, Pen Sovicheat, MOC, Dec 18-19, 2014

South East Asia GLOBE, 8 March 2015

Staff incentive
The ministry implemented new policy for staff incentive: At Ministerial level, all incentive collected by all departments is given to staffs at all levels and 10% of monthly total revenue is given to the responsible departments/offices for strengthening of revenue collection mechanism. At provincial level, 100% fee collected from services delegated to the provincial department is given to the department to be used as bonus for staff and for strengthening revenue collection mechanism.
On going (new policy on incentive implemented)
MoC Prakas, No. 047, January 31, 2014
CamControl reform
Ministry of Commerce decided to reform CamControl, refocus CamControl's roles and responsibilities into a food safety and consumer protection organization. Lower level staffs were rotated by a lottery draw which allows them to have experience working at all stations in the country, without having to pay to change their location.
On going (new rotary system implemented)
Agence Kampuchea Presse, 11 March 2015
Updated websites
a. Redesigned website to make it highly navigable to serve as a modern and efficient portal for citizens to gain information and for foreign direct investment inquiries (
b. Launched the Intellectual Property Automation System (IPAS) to make the registration and searching of Trade Marks and Trade Names faster and more efficient (
Completed ( 2 websites updated)
MoC's website, 11 February 2015
II. Services (trade facilitation and private sector support)
Establishment of a Single Window Office
A single window for trade mark and business registration was established at Ministry of Commerce to facilitate the registration process.
Completed (one window service office created)
MoC Prakas, No. 240, December 29, 2014
Establishment of an Automated Certificate of OriginSystem
The ministry of commerce created an automation system to provide services including business registration and Certificate of Origin (CO) application to better serve business community and reduce red tape and corruption. The system will feature standardized forms, streamlined process and procedures, same day process to get CO signed, electronic payment, and self-certification.
Completed (automation system launced)
MoC Prakas, No. 161, May 30, 2014 Pilot testing on CO online application
Establishment of an Online Business Registration Portal
The Ministry of Commerce launched its online business registration portal as planned, on December 7th 2015. The new, paperless system enables prospective businesses to search for a company name, upload shareholder and board of directors’ information and pay the registration fees online, as opposed to the old system where representatives had to physically go to the ministry to complete registration procedures – a time-consuming process that also created opportunities for non-transparent practices.

According to then-Commerce Minister Sun Chanthol, this will cut the typical time taken to register a business from 5-7 days to just one hour. Of the 50,000 businesses registered under the old system, The Commerce Ministry has asked all registered enterprises to fill in their details in the online system by March 2016 or face a fine. Largely as a result of the introduction of this system, Cambodia moved up 6 places in the World Bank Ease of Doing Business Report for 2016.
Completed (December 2015)
Trademark protocol
Cambodia joined an international system of trademarks, known as the Madrid Protocol, in March and official use of the scheme comes into force in June. From mid-June, companies with a production base in Cambodia that want to protect their product’s trademark overseas can register in the Kingdom, rather than having to register their product in individual countries abroad.
Completed (trademark protocol implemented since June)
Phnom Penh Post, 29 April 2015

Export Promotion
a. Elimination of the requirement of Certificate of Origin: Exporters now are not required to obtain CO if the companies do not need CO or the importing country does not require CO.
b. Exemption of Administrative Fee: Exporter that does not need CO is not required to pay administrative fee to export goods from Cambodia.
c. Exemption of Export Management Fee: Export management fee is exempted for export to Europe with merchandise value of less than 6,000 Euros and export to elsewhere with value of less than 800 US dollars.
d. Elimination of the requirement for exporters using the Generalized System of Preferences (GSP) from filing a yearly application to use the GSP. They are required to file the application only once.
On going (exemption regulations implemented)
Joint MoC MEF Prakas, No. 233 (MoC) November 29, 2013

MEF Prakas, No. 1643 December 16, 2014

MoC's website, 11 February 2015
Development of Food Law
Ministry of Commerce works with relevant ministries and institutions to draft Food law that aims to regulate food safety and quality “from the farm to the table".
In process (law being drafted)
Phnom Penh Post, 8 April 2015

The launch Online Mark Filing System
The Ministry of Commerce recently launched the “Online Mark Filing System”. This new system aims to help reduce the time and cost in relation to registering trademarks and is claimed to be able to assist the public in applying for trademark registration and other services related to trademark more quickly and effectively.
A Working Group Monitoring the Situation and Price Index
  • The ministry also issued a Prakas on creating a working group monitoring the situation and price index of certain commodities that are deemed necessary for everyday livings of the citizens. Their work includes:
    • o study and compile documents related to production status, cost structure, ability of supply, and price index of prioritized products.
    • o monitor the changing of production status and the condition of products on the market and set out measures to support production and price on the market.
    • o coordinate and cooperate with other ministries and stakeholders in order to solve any issues related to production and price, and to also identify local and international markets.
Ministry’s Prakas, June 16, 2017